MIRA: The Neuro-Symbolic Decisioning Engine
Transform complex policy terms into automated, fully-deterministic claim decisions. Every outcome traceable to the legal text.
Works alongside existing claims systems. Integrates without disruption.
Claim Decisions are Still Manual, Inconsistent and Opaque
Today's claim handlers spend hours interpreting dense policy language.
Decisions vary by handler and audit preparation consumes weeks.
Probabilistic AI tools can't explain their reasoning.
MIRA changes everything.
Agentic AI Meets Deterministic Logic
MIRA is the world's first neuro-symbolic engine purpose-built for insurance claims. It uses agentic AI for intelligent workflow orchestration (reading documents, extracting data, identifying parties etc) while relying on deterministic logic for the actual coverage decision.
The result: decisions that are fast, consistent and completely explainable.
How MIRA Works
Five steps from document to decision
Ingestion
Key data placed into the computable contract from emails, PDFs, photos, scanned notes etc.
Comprehension
Agentic workflow reads case file: identifies parties, creates timeline, extracts key data etc.
Determination
Deterministic logic evaluates coverage status: Covered | Partially Covered | Not Covered | Additional Information Required
Action
Tasks executed: open claim, set reserves, draft payment, draft communications etc.
Output
Auditable outputs: coverage report, customer letter with rationale, audit log, reserve recommendation etc.
Capabilities
Coverage Determination
Computes the entire policy against claim facts. Identifies applicable perils, exclusions, conditions. Calculates exact cost positions for each risk taker.
Multi-Vertical Support
Insurance: Health, Pet, Motor, Household, Life. Travel: Flight refunds, train refunds, accommodation. Warranty: Vehicle, electronics, extended coverage.
Integration Ready
API-first architecture. Works alongside existing claims management systems. No integration disruption. Flexible deployment: cloud or on-premise
Compliance by Design
Every decision linked to legal text. Complete audit logs for regulator review. Aligned with EU AI Act requirements.
Proven Results
UP TO
92%
Faster than manual review
UP TO
71%
Reduction in handling costs
2-5%
Leakage reduction from closed file reviews
Test MIRA on Your Claims
Process a sample of closed claims to see exactly how MIRA would have handled them.
Book a Demo