Automate Insurance Claim Decisions.
Auditable by Design.

Apply policy terms clearly and consistently.
Built for regulated insurance. No black boxes.

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Ingest

Capture & validate inputs

Process

Apply policy logic & checks

Decide

Confirm outcome & handling

Execute

Trigger next steps

Audit

Full traceability

Award-Winning Technology

Recognised across Switzerland, Germany and Italy

Switzerland

Innovationspreis der Schweizer Assekuranz

Germany

Digitaler Leuchtturm Versicherungen - 1. Rang

Italy

Miglior InsurTechIKN Awards

Trusted Partners

From Documents to Decisions in One Flow

End-to-end claim automation in under two minutes, with every step fully auditable

~10s

Document Ingestion

ContextBuilder captures, classifies and structures claim documents automatically

PDF

claim_form.pdf

PDF

medical_report.pdf

XLS

invoice.pdf

Extract

Structured

ClaimantMaria Fischer

DiagnosisICD-10: S52.5

AmountCHF 4,280.00

PolicyTRV-2024-4521

Document Ingestion

~10s

ContextBuilder captures, classifies and structures claim documents automatically

PDF

claim_form.pdf

PDF

medical_report.pdf

XLS

invoice.pdf

Extract

Structured

ClaimantMaria Fischer

DiagnosisICD-10: S52.5

AmountCHF 4,280.00

PolicyTRV-2024-4521

15-45s

Policy Logic (MIRA)

Deterministic decision engine applies exact policy terms to structured claim data

Claim

Art 5.2

Art 7.1

Covered

Excess

Covered

Excluded

Deterministic

Policy Logic (MIRA)

15-45s

Deterministic decision engine applies exact policy terms to structured claim data

Claim

Art 5.2

Art 7.1

Covered

Excess

Covered

Excluded

Deterministic

45-90s

Decision Dossier

Complete audit record linking decision to source clauses, documents and logic paths

Documents

3 files linked

Policy Clauses

Art 5.2, 7.1

Logic Path

4 rules applied

Dossier

SEALED

Input Summary

3 documents

Policy Match

Art 5.2.1, 7.1.3

Logic Trace

4 steps, 2 branches

Evidence Links

pg.2 ¶3, items 1-4

Confidence98.5%

Decision Dossier

45-90s

Complete audit record linking decision to source clauses, documents and logic paths

Documents

3 files linked

Policy Clauses

Art 5.2, 7.1

Logic Path

4 rules applied

Dossier

SEALED

Input Summary

3 documents

Policy Match

Art 5.2.1, 7.1.3

Logic Trace

4 steps, 2 branches

Evidence Links

pg.2 ¶3, items 1-4

Confidence98.5%

Instant

Audit Trail

Every step is replayable, explainable and ready for regulatory review

Claim Received14:32:01

Documents Parsed14:32:04

Policy Applied14:32:19

Decision: Covered14:32:21

Immutable Record

Audit Trail

Instant

Every step is replayable, explainable and ready for regulatory review

Claim Received14:32:01

Documents Parsed14:32:04

Policy Applied14:32:19

Decision: Covered14:32:21

Immutable Record

Purpose-Built Products for Claims Excellence

A complete suite designed for the claims lifecycle

Document Pipeline

ContextBuilder

Turn fragmented, unstructured claim documents into high-quality structured data. AI-assisted extraction with human-in-the-loop review ensures clean inputs for deterministic decisioning.

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Decisioning Engine

MIRA

The core deterministic decision engine. Transform complex policy terms and conditions into automated decisions that are consistent, reproducible and free from probabilistic inference.

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Audit Record

Decision Dossier

Every case produces a fully traceable audit record linking outcomes back to source clauses, documents and decision paths. Explainable, defensible and replayable.

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Quality Assurance

ClaimEval

Scale quality assurance beyond sampling. Automatically inspect decisions across your full claims portfolio to detect inconsistencies, process deviation and logic gaps.

Explore ClaimEval

Unique to True Aim

The Decision Dossier

Every claim decision produces a complete, reproducible audit record. Unlike black-box AI, every True Aim decision can be replayed, explained & defended in audit or dispute.

Decision Dossier

TRV-2024-4521 | Travel Insurance

Covered

Policy Clauses Applied

Art. 5.2.1Medical emergency coverage

Art. 5.2.3Repatriation benefits

Art. 7.1.3Emergency transport

Evidence Trail

medical_report.pdf→ pg. 2, para 3

hospital_invoice.pdf→ line items 1-4

policy_certificate.pdf→ coverage schedule

Confidence:

98.5%

Unlike black-box AI: Every True Aim decision can be replayed, explained, defended.

Claims Automation That Regulators Trust

Measurable results from day one

UP TO

92%

Faster claim determinations

Process claims in seconds, not days. Documents are ingested, understood, and decided automatically.

Pilot results: avg 2.3s decision time

UP TO

71%

Reduction in handling costs

Eliminate re-keying errors and inconsistent interpretations. Same input, same output, every time.

Based on closed file review analysis

100%

Auditable decisions

Every decision links directly to policy clauses and source documents. Built for EU AI Act compliance.

Complete decision traceability guaranteed

< 60s

Superior customer experience

Instant acknowledgment, real-time status updates and faster payouts. Policyholders informed at every step.

End-to-end claim lifecycle < 60s

Proven Results

Trusted by Leading Insurers

See how insurers are transforming their claims operations with measurable, auditable results

European Warranty Provider

Vehicle Warranty Insurance

Vehicle Warranty Provider Achieves 98% Decision Accuracy in 7 Days

MIRAContextBuilderClaimEval

“The business logic matters more than the AI. Matching the insurer's payout calculations requires working closely with adjusters and walking through real claims to ensure the logic reflects how decisions are actually made.”