Toutes les etudes de cas
Swiss Travel Insurer
Travel Insurance · 50,000+ claims/year
Swiss Travel Insurer Achieves 92% Faster Claims Processing
92%
Processing Speed
faster
2.3s
Avg Decision Time
from 45 min
78%
STP Rate
straight-through
95%
Audit Prep Time
reduction
Le defi
Manual claims processing was taking an average of 45 minutes per claim, with inconsistent decisions across handlers and lengthy audit preparation times.
La solution
Deployed MIRA for coverage determination and ContextBuilder for document processing. Integrated with existing claims management system via API.
“The consistency and speed improvements exceeded our expectations. More importantly, we can now trace every decision back to the policy text.”
Claims Operations Director
Swiss Travel Insurer
Points cles
- 3,500 claims processed during pilot
- Zero compliance issues post-deployment
- Full audit trail for every decision
- Seamless integration with legacy systems
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